Maintenance in Trusted Condition
Maintaining mastery, beyond availability.
RUN, security, quality and compliance piloted with explicit criteria and readable governance.
Our conviction
Maintaining is not enough
Silence is not health
A system with no apparent incident can harbour unpatched CVEs, obsolete dependencies and invisible configuration debt.
Compliance drifts
AI Act, GDPR, NIS2 evolve continuously. A compliance snapshot ages fast without active review and a designated owner.
The team absorbs the shocks
Without structured supervision, your teams handle alerts instead of delivering value. RUN consumes BUILD.
The 4 axes of our MCC
Availability
Continuous monitoring, incident management, service continuity. Defined and measured SLAs.
Security
Continuous monitoring, patches, CVE management, progressive hardening.
Compliance
Traceability, AI Act, GDPR, NIS2. Audit-ready at any time.
Evolvability
Corrective and adaptive maintenance. The system improves, it does not stagnate.
From suffered RUN to mastered MCC
Availability, security, compliance: piloted with explicit criteria and readable governance.
- Reactive maintenance We fix when it breaks, with no visibility or anticipation.
- Fuzzy SLAs No measured objective, nor shared with the client.
- Untracked incidents No post-mortem, the same problems keep coming back.
- Security as catchup CVEs patched weeks, sometimes months, after publication.
- 24/7 supervision Real-time alerts, shared dashboards, anticipated incidents.
- Measured & shared SLAs Co-defined objectives, transparent monthly reporting.
- Proactive detection Incidents identified and resolved before user impact.
- CVEs patched within 72h Continuous monitoring, patches tested and deployed quickly.
Our commitments
What you can demand from us
Total transparency
Shared metrics, documented decisions, no grey areas. You see what we do and why.
Proportionate responsiveness
Impact determines priority, not ticket number.
Execution quality
Every action documented, verified, consolidated into a living knowledge base.
Continuous improvement
Regular reviews, tracked action plans. Technical debt does not re-accumulate.
AI-specific
AI systems require dedicated MCC
Drift monitoring
Model performance tracked over time. Degradations detected before they impact users.
Update management
Impact control when models evolve. No silent regression after an update.
Production guardrails
Behavioral filter tracking and anomaly detection. Safeguards remain effective over time.
Continuous compliance
AI Act, GDPR, NIS2 ongoing, not annual snapshots. Audit-ready at any time.
What you gain
Increased reliability
Drifts are detected before they become incidents. Fewer late nights, fewer crises.
Reduced risk
Security and compliance handled continuously, not in a post-incident panic.
Operational clarity
You always know where your system stands. Clear governance for your business and IT teams.
Sustainability
Maintainable, documented systems, even if the team that built them changes.
Frequently asked questions
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A managed services contract structured around 4 axes: availability (measured SLAs), security (patches, CVEs), compliance (GDPR, AI Act, NIS2 on an ongoing basis) and evolvability. Unlike traditional managed services, MCC includes ongoing compliance responsibility.
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Through an LLMOps framework that continuously measures response quality indicators, detects regressions after each model update and triggers alerts before drift impacts users.
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Compliance is not a state, it's a process: regular reviews, decision traceability, up-to-date processing registers, planned internal audits. We designate a dedicated compliance lead, always ready for an inspection.
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No. Unpatched CVEs, obsolete dependencies or invisible configuration debt can coexist with a complete absence of incidents,until the day they don't. MCC supervision detects these silent drifts.
What is MCC (Managed Continuous Control)?
How do you monitor AI model drift in production?
How do you maintain GDPR, NIS2 and AI Act compliance over time?
Is a system with no apparent incidents necessarily healthy?
Ready to sustain your critical systems?
Whether you have a heavy technical legacy or new AI modules to secure, we can run an initial trust diagnostic.
Assess my system's trusted condition